Sangoma is seeking a motivated and detail-oriented Endpoint Security Engineer with experience in Incident Response, SOC operations, operating system security, and automation. In this role, you will help strengthen the company's security posture by designing and implementing new endpoint security solutions and improving existing controls.

You will collaborate closely with teams across the technology organization to investigate security events, document lessons learned and drive meaningful improvements. This mid-level position is ideal for someone who can communicate effectively with both technical and non-technical stakeholders and enjoys building and enhancing security capabilities.

At this time, we can only consider candidates with permanent, unrestricted U.S. work authorization (U.S. citizens or green card holders). This is a remote position with a preference for candidates located in the Central or Eastern time zones. Please note that we are unable to provide employment-based visa sponsorship now or in the future.

Requirements

Your Role:

Serve as an escalation point for SOC/EDR/XDR alerts and suspected security incidents
Automate and optimize Incident Response procedures with PowerShell, Python, and scripted API calls
Write custom detection rules in EDR platforms such as CrowdStrike, SentinelOne, and Microsoft Defender
Test and deploy EDR agent updates
Evaluate and implement endpoint and endpoint adjacent security solutions
Document Incident Response procedures and cross-train technical personnel on those procedures
Participate in penetration testing and tabletop Incident Response exercises
Produce and improve security dashboards and reports
Maintain solution and procedure documentation
Collaborate with IT, Infrastructure, and Cloud teams to implement secure endpoint configurations and controls
Identify gaps in endpoint security coverage and recommend remediation or enhancements
Support vulnerability remediation and endpoint hardening initiatives
Participate in an on-call rotation, being reachable 24/7 during assigned on-call periods, one week per month
Coordinate with SOC and IT teams to investigate and resolve high-priority endpoint security incidents during on-call periods

Requirements

4-6 years of experience in a security, SOC, or Incident Response role
Solid experience working with one or more EDR solutions such as Sentinel One, CrowdStrike, or Microsoft Defender
In-depth understanding of threat behaviors in the context of the MITRE ATT&CK Framework
Intermediate understanding of Windows, MacOS, and Linux file structures and process architecture
Experience participating in ITIL-oriented Change Management, Incident Management, and Problem Management processes in an enterprise environment
Experience with automation and API calls via Python and/or PowerShell
One or more industry-standard security certifications including but not limited to Security+, CySA+, Microsoft SC-200, CEH, GIAC, or similar

Preferred:

Solid experience working with SIEM / SOAR solutions for event correlation and automated response
Experience performing forensic investigations and malware analysis
Ability to perform and document penetration testing exercises
Knowledge of cloud and/or hybrid environments such as Microsoft 365, Azure, AWS, Intune, or similar platforms

Benefits

What We Offer:

Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
Matching 401K program - 100% match on 4%
Employee Stock Purchase Plan after one year of service
Flexible Time Off & Company Holidays
Entrepreneurial work environment partnered with high growth career opportunities
We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $100,000 to $110,000 per year, commensurate with experience, qualifications, and location

Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?

Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Sangoma

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Endpoint Security Engineer